Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-70002

Enable the 'Issue Updated' notifications in Slack

XMLWordPrintable

    • 0
    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      The Jira-Slack integration has options to send messages to a channel when the issue is created, assignee updated, someone leaves a comment or when the issue is transitioned to a specific status. Currently, there is no such option to send a message to a channel when the issue is updated.

      For example, the only way to be notified in the Slack channel when the issue is moved to a different project is using a third-party add-on.

      Suggested Solution

      Provide an Issue updated condition to trigger messages in the Slack channel.

      Why this is important

      Such functionality would improve the usability of the Slack integration providing more options to keep track of issues using the Slack rooms.

      Workaround

      Using a third-party add-on like Automation for Jira, or use the Jira Server Alerts from Slack:
      https://marketplace.atlassian.com/apps/1215460/automation-for-jira
      https://slack.com/apps/A0F7YS3MZ-jira-server-alerts

              Unassigned Unassigned
              lfarias Luiz Farias (Inactive)
              Votes:
              10 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: